Answers Before You Enter The Lobby
Clear answers save time when a wallet status or login step needs attention. This FAQ explains how phone verification comes before account access, where the cashier shows DANA, OVO, GoPay, QRIS, bank transfer, and virtual account choices, and how to return to the lobby after a check. We also explain common mobile actions, such as opening the menu, selecting your account, and
checking a receipt reference before you contact us. Read the relevant answer first, then open your account when the path is clear.
- DANA
- OVO
- GoPay
- QRIS